Setting up Microsoft Outlook

Below is a video outlining how to set up and access your emails using Microsoft Outlook, which you can also view here. Below this video are written instructions.

1. Open up Outlook and click on the File tab.
2. Click Add account
3. Click New
   
4. Add in your email address
5. Click Advanced options and check Let me set up my account manually
6. Click Connect
7. Under Advanced setup, select IMAP
8. Under Incoming mail server, enter in mx1.sitehost.co.nz
9. Under Incoming mail port, type in 993
10. Set Encryption method to SSL/TLS
11. Under Outgoing mail server, enter in mx1.sitehost.co.nz
12. Under Outgoing mail port, type in 465
13. Set Encryption method to SSL/TLS
14. Click Next
15. Type or paste in your email address password
16. Click Connect
17. Uncheck Set up Outlook Mobile on my phone, too and click Done
18. Send yourself a test email to be sure that the emails reach your inbox

Outlook bug – Inbox is empty

In some versions of Outlook, a bug can occur in which no emails or folders are displayed in the Inbox. The below instructions have been taken from this article.

1. Under the Folder tab, right of the Favorites tab, click IMAP Folders.
2. Outlook should open a dialog box with IMAP folders. There is a checkbox that says, When displaying hierarchy in outlook, show only the subscribed folders. The checkbox should be unchecked/unselected.
3. Click OK.
4. Navigate back to the Home tab, and then press the send/receive button, which should immediately start downloading the inbox files and folders.

Looking for other email clients or devices? Click here.